About Us – Uptown Candy Shop
Welcome to Uptown Candy Shop, your go-to destination for the sweetest treats in Downtown Upland, California! We’re passionate about bringing joy to our community with a delicious selection of candies, chocolates, and nostalgic sweets that bring back memories and create new ones.
Whether you’re craving classic favorites, unique confections, or the perfect gift, we’ve got something for everyone. Stop by and satisfy your sweet tooth—we can’t wait to share the magic of candy with you!
Cancellation Policy for Uptown Candy Shop
We understand that sometimes plans change! Here’s our cancellation policy to keep things fair and simple:
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Orders Can Be Canceled Within 1 Hour of Purchase
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Since we process and pack orders quickly, you may cancel your order within 1 hour of placing it for a full refund.
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Orders Already Processed or Shipped Cannot Be Canceled
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Once your order has been processed or shipped, we cannot cancel it. However, if you experience any issues with your order, please reach out to our support team.
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Custom or Personalized Orders Are Final Sale
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Any orders containing custom-made or personalized candies cannot be canceled or refunded once production has started.
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Refunds for Canceled Orders
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If your cancellation is approved, we will process your refund within 3-5 business days to your original payment method.
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Issues With Your Order?
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If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we’ll work to make it right!
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For any cancellation or order concerns, email us at uptowncandyshop7@gmail.com or call (909)461-1313.
Uptown Candy Shop
uptowncandyshop7@gmail.com
237 North 2nd Avenue, Upland CA 91786, United States
(909) 461-1313